Instructions

Before You Start

• Signal needed: A normal mobile data signal is enough. Wi‑Fi is optional.
• Travel tip: Abroad? A low‑cost prepaid travel pass/eSIM (7–30 days) keeps data predictable. Or keep Data Roaming off and use Wi‑Fi when convenient.
• Turn on Location Services (GPS) for accurate positioning.
• 30‑day access: Your private link works for 30 days from purchase.

Install on iPhone/iPad (Safari)

1. Open your SmartWalkTours access email and tap your private access link.
2. When the tour opens, tap the Share icon.
3. Choose Add to Home Screen and confirm.

Note: The Home Screen icon is a shortcut; the tour will use mobile data (or Wi‑Fi) while you walk.

Install on Android (Chrome)

1. Open your SmartWalkTours access email and tap your private access link.
2. Tap the ⋮ menu.
3. Choose Install App (or Add to Home screen) and confirm.

Note: The installed icon is a convenience shortcut; the tour will use mobile data (or Wi‑Fi) while you walk.

Virtual Tour Guide Narration + Common Questions

• Narration at POIs: Each Point of Interest includes a friendly write‑up that acts like a guide’s narration—history, context, and tips.
• Answers to common questions: Each stop provides a short list of Common Questions. Tap one to hear/read the virtual guide’s response.
• Notes: The guide is virtual (not a live person) and does not accept free‑form questions or bookings. It focuses on the tour content and nearby points. A steady mobile data signal helps responses load quickly.

Reinstall or Use on a New Phone

Open your original access email on the device and use the private link (within your 30‑day window). Install again if you like.

Troubleshooting

• Check your mobile data signal (or use Wi‑Fi).
• Enable Location Services (GPS).
• Use a modern browser (Safari, Chrome, Edge, Firefox).
• Disable aggressive content blockers for this site.
• Clear site data/storage and reload, then try again.